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Emergency Numbers for Lost or Stolen Cards

Debit Cards:  If your CBI Bank & Trust debit card is lost or stolen, report it immediately.  During normal business hours, call the bank at (800) 292-1234 and ask for Client Services.  If you are unable to reach us, or if you are calling outside of normal business hours or on a holiday, call SHAZAM® at (800) 383-8000.

Credit Cards:  If your CBI-branded credit card is lost or stolen, report it immediately to Elan Financial Services at (866) 234-4691 toll-free.  If you are outside of the U.S. call (701) 461-1772 collect. 

Contact The Bank

You have questions, we have answers. The staff at any CBI Bank & Trust location --- in Buffalo Prairie, Coralville, Davenport, Kalona, Muscatine, Walcott, Washington and Wilton --- is ready to help. You can call our offices directly (see list on this page).  You can also use the convenient online contact form below to send us your questions, and a CBI Banker will get back to you as soon as possible with a response. 

We look forward to hearing from you! 

Please Note: This form is not secure. Please do not send sensitive information such as account numbers, account balances or Social Security numbers through this form.

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