Contact CBI Bank & Trust
We’re Ready and Willing to Help!
Emergency Numbers for Lost or Stolen Cards
Debit Cards: If your CBI Bank & Trust debit card is lost or stolen, report it immediately. During normal business hours, call the bank at (800) 292-1234 and ask for Client Services. If you are unable to reach us, or if you are calling outside of normal business hours or on a holiday, call SHAZAM® at (800) 383-8000.
Credit Cards: If your CBI-branded credit card is lost or stolen, report it immediately to Elan Financial Services at (866) 234-4691 toll-free. If you are outside of the U.S. call (701) 461-1772 collect.
Contact The Bank
You have questions, we have answers. The staff at any CBI Bank & Trust location --- in Buffalo Prairie, Coralville, Davenport, Kalona, Muscatine, Walcott, Washington and Wilton --- is ready to help. You can call our offices directly (see list on this page). You can also use the convenient online contact form below to send us your questions, and a CBI Banker will get back to you as soon as possible with a response.
We look forward to hearing from you!
Please Note: This form is not secure. Please do not send sensitive information such as account numbers, account balances or Social Security numbers through this form.