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Emergency Numbers for Lost or Stolen Cards

Debit Cards:  If your CBI Bank & Trust debit card is lost or stolen, report it immediately.  During normal business hours, call the bank at (800) 292-1234 and ask for Client Services.  If you are unable to reach us, or if you are calling outside of normal business hours or on a holiday, call SHAZAM® at (800) 383-8000.

Credit Cards:  If your CBI-branded credit card is lost or stolen, report it immediately to Elan Financial Services at (866) 234-4691 toll-free.  If you are outside of the U.S. call (701) 461-1772 collect. 

Contact The Bank

You have questions, we have answers. The staff at any CBI Bank & Trust location --- in Buffalo Prairie, Coralville, Davenport, Kalona, Muscatine, Walcott, Washington and Wilton --- is ready to help. You can call our banking centers directly (see list on this page).  You can also use the convenient online contact form below to send us your questions, and a CBI Banker will get back to you as soon as possible with a response. 

We look forward to hearing from you! 

Please Note: This form is not secure. Please do not send sensitive information such as account numbers, account balances or Social Security numbers through this form.

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